Your privacy matters to us. D Learners collects only the information necessary to process orders, provide services, and improve your experience. We do not sell, rent, or share your personal data with third parties except where required to complete transactions (such as payment processing or shipping) or when legally obligated. All data is handled responsibly and securely.
When you place an order or enroll in a course, we may collect basic information such as your name, email address, contact number, shipping address, and payment details. This information is used strictly for order fulfillment, communication, and support purposes.
We accept refund or replacement requests for physical products if they are defective, damaged, or incorrect upon delivery. Requests must be made within 7 days of receiving the product, along with clear photos of the issue. Items must be unused and in original condition unless damaged during shipping.
If your product arrives damaged or incorrect, please contact our support team within 48 hours of delivery with your order number and photos of the item. We will assess the issue and arrange a replacement or refund at no additional cost to you.
Due to the nature of digital content and online courses, all digital purchases are non-refundable once access has been granted or the content has been downloaded. If you experience a technical issue accessing your purchase, our team will be happy to assist.
Feel free to contact our support team and we’ll be happy to help you.
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